Solutions for the Digital Life™User ManualVer 1.0DSL ModemModel #: GT701R
4Actiontec DSL Modem User Manual5Chapter 1 IntroductionPower PortUsed to connect the Power Cord to the Modem.N Warning: Do not unplug the power cord
94Actiontec DSL Modem User Manual95Chapter 8 Setting Up a Network4. Select USB, then click Next.5. Read the on-screen instructions, choose the appr
96Actiontec DSL Modem User Manual97Chapter 8 Setting Up a Network6. Read the on-screen rental agreement, and if you accept it, click on the radio bu
96Actiontec DSL Modem User Manual97Chapter 8 Setting Up a Network8. Plug the large, square end of the purple USB cable into the purple USB port on t
98Actiontec DSL Modem User Manual99Chapter 8 Setting Up a Network10. Make sure the USB light glow steadily green, then click Next.11. In the next
98Actiontec DSL Modem User Manual99Chapter 8 Setting Up a Network12. A congratulations window appears. Read the on-screen information, then click Ne
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101TroubleshootingThis chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the probl
102Actiontec DSL Modem User Manual103Chapter 9 TroubleshootingThere should be an entry for IP address, Subnet Mask, and Default Gateway. Additionally
102Actiontec DSL Modem User Manual103Chapter 9 TroubleshootingTime out error occurs when entering a URL or IP Addresss Verify all the computers are
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6Actiontec DSL Modem User Manual7Chapter 1 Introductions DSL service installation support☞ Note: Before attempting any of the above, make sure acc
105ReferenceThis appendix contains information about various topics, including accessing information about your Windows computer.Locating Computer Inf
106Actiontec DSL Modem User Manual107Appendix A ReferenceLocating Windows Operating System FilesIf the operating system files reside on the hard driv
106Actiontec DSL Modem User Manual107Appendix A Reference4. Click the down arrow next to the “Look in” text box and select My Computer from the list
108Actiontec DSL Modem User ManualWindows XP1. From the desktop, click Start.2. Select Search, then For Files and Folders.3. The “Search Results” w
109Static IP Address on the ComputerTo communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example),
110Actiontec DSL Modem User Manual111Appendix B Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Pan
110Actiontec DSL Modem User Manual111Appendix B Static IP on the Computer5. The “Network” window appears. In the “The following network components
112Actiontec DSL Modem User Manual113Appendix B Static IP on the Computer9. Enter the following numbers in the “Subnet mask” text box:
112Actiontec DSL Modem User Manual113Appendix B Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Pan
114Actiontec DSL Modem User Manual115Appendix B Static IP on the Computer5. The “Network” window appears. In the “The following network components a
6Actiontec DSL Modem User Manual7Chapter 1 Introductions Microsoft Internet Connection Sharing (ICS);s Advanced LAN configuration with multiple c
114Actiontec DSL Modem User Manual115Appendix B Static IP on the Computer9. Enter the following numbers in the “Subnet mask” text box:
116Actiontec DSL Modem User Manual117Appendix B Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Pan
116Actiontec DSL Modem User Manual117Appendix B Static IP on the Computer5. In the “Network and Dial-up Connections” window, double-click Local Area
118Actiontec DSL Modem User Manual119Appendix B Static IP on the Computer7. The “Local Area Connection Properties” window appears. Click General.8
118Actiontec DSL Modem User Manual119Appendix B Static IP on the Computer12. Enter the following numbers in the “Subnet mask” text box:
120Actiontec DSL Modem User Manual121Appendix B Static IP on the Computer3. When the “Control Panel” window appears, double-click Network Connectio
120Actiontec DSL Modem User Manual121Appendix B Static IP on the Computer5. The “Local Area Connection Properties” window appears. Select General.6
122Actiontec DSL Modem User Manual123Appendix B Static IP on the Computer8. In the General tab, make sure the circle next to “Use the following IP A
122Actiontec DSL Modem User Manual123Appendix B Static IP on the Computer
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125Computer SecurityThe Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exch
126Actiontec DSL Modem User Manual127Appendix C Computer SecurityModem SecurityIf connecting to the ISP through Point-to-Point Protocol (PPP), be sur
126Actiontec DSL Modem User Manual127Appendix C Computer SecurityNetwork ApplicationsNetwork applications (such as software programs) that allow remo
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129SpecificationsGeneralModel NumberGT701Q (54 Mbps DSL Modem)StandardsIEEE 802.3 (10BaseT)IEEE 802.3u (100BaseTX)G.dmtG.litet1.413RFC 1483, 2364, 25
130Actiontec DSL Modem User ManualLED IndicatorsPower, DSL, Internet, Ethernet, USBEnvironmentalPowerExternal, 12V DC, 600mACertificationsFCC Class B,
131GlossaryAccess Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless cl
132Actiontec DSL Modem User Manual133Appendix E GlossaryEthernet NetworkA standard wired networking configuration using cables and hubs.FirewallA met
132Actiontec DSL Modem User Manual133Appendix E GlossaryPPPoE (Point-To-Point Protocol over Ethernet)/PPPoA (Point-To-Point Protocol over ATM)Methods
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9Setting Upthe ModemThe instructions that follow parallel the steps contained in the Installation Guide, which provides a visual guide to setting up t
135Firewall Security Level Services TableThe following information is related to the Firewall options (High, Medium, and Low) section in the “Advanced
136Actiontec DSL Modem User Manual137Appendix F Firewall SecurityMedium Security Level Service Port
136Actiontec DSL Modem User Manual137Appendix F Firewall SecurityBasic Security LevelNAT (Network Address Translation) only. Service Acronym Definiti
138Actiontec DSL Modem User Manualreal audio/videoA protocol used to transfer Real Audio or Real Video files.icmpInternet Control Message Protocol. Al
139Non-WindowsSystem SetupThe Modem supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X.☞ Note: When installing a
140Actiontec DSL Modem User Manual141Appendix G Non-Windows Setup2. When the “TCP/IP” window appears, select Edit from menu bar, then select User M
140Actiontec DSL Modem User Manual141Appendix G Non-Windows SetupOS X1. From the Apple Menu, select System Preferences.2. When the “System Prefer
142Actiontec DSL Modem User Manual143Appendix G Non-Windows Setup3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down
142Actiontec DSL Modem User Manual143Appendix G Non-Windows Setup2. The “Main Menu” screen appears. Select Setup/Configuration.3. In the “Set Up/
144Actiontec DSL Modem User Manual4. The “Actiontec DSL Modem Setup Page” screen appears. In this screen, the user can configure the ISP Protocol (B
10Actiontec DSL Modem User Manual11Chapter 2 Setting Up the ModemConnecting a Computer to the ModemConnecting a computer to the Modem for setup invol
145Additional Technical Support OptionsThe appendix contains information about additional technical support options.Self HelpTo obtain more answers to
146Actiontec DSL Modem User Manual147Appendix H Additional Technical Support OptionsAdvanced Feature SupportQwest Technical Support (1-800-247-7285)
146Actiontec DSL Modem User Manual147Appendix H Additional Technical Support OptionsThis service also provides support (at $29.95 per incident) for t
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149NoticesRegulatory Compliance NoticesClass B EquipmentThis equipment has been tested and found to comply with the limits for a Class B digital devic
150Actiontec DSL Modem User Manual1502. This device must accept any interference received, including interference that may cause unwanted operation.☞
151Limited WarrantyHardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects i
152Actiontec DSL Modem User ManualTHIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED
152Actiontec DSL Modem User Manual153 Limited WarrantyNEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTI
154Actiontec DSL Modem User ManualGoverning Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its
10Actiontec DSL Modem User Manual11Chapter 2 Setting Up the Modem3. Read the instructions, select Initial Setup by clicking on the appropriate radio
12Actiontec DSL Modem User Manual13Chapter 2 Setting Up the Modem5. Select the appropriate modem payment option, then click Next.6. Read the on-scr
12Actiontec DSL Modem User Manual13Chapter 2 Setting Up the Modem7. Click the check box next to Ethernet (Recommended), then click Next.8. Read the
14Actiontec DSL Modem User Manual15Chapter 2 Setting Up the Modem9. Make sure the items needed to connect the Modem to the first computer on include
iTable of Contents1 Introduction 1Package Contents
14Actiontec DSL Modem User Manual15Chapter 2 Setting Up the Modem11. Get the Power cord from the black bag and plug the smaller end into the black P
16Actiontec DSL Modem User Manual17Chapter 2 Setting Up the Modem13. Confirm the Power light on the front of the Modem glows solid green, then click
16Actiontec DSL Modem User Manual17Chapter 2 Setting Up the Modem15. Plug the other end of the yellow Ethernet cable into an Ethernet port on the ba
18Actiontec DSL Modem User Manual19Chapter 2 Setting Up the Modem17. Get the green cable from the kit and plug one end into the green Line port on t
18Actiontec DSL Modem User Manual19Chapter 2 Setting Up the ModemConnecting Via USB1. Insert the Installation CD in the CD-ROM drive of the computer
20Actiontec DSL Modem User Manual21Chapter 2 Setting Up the Modem3. Read the instructions, select Initial Setup by clicking on the appropriate radio
20Actiontec DSL Modem User Manual21Chapter 2 Setting Up the Modem5. Select the appropriate modem payment option, then click Next.6. Read the on-scr
22Actiontec DSL Modem User Manual23Chapter 2 Setting Up the Modem7. Click the check box next to USB, then click Next.8. Read the on-screen informat
22Actiontec DSL Modem User Manual23Chapter 2 Setting Up the Modem9. Make sure the items needed to connect the Modem to the first computer on include
24Actiontec DSL Modem User Manual25Chapter 2 Setting Up the Modem11. Get the Power cord from the black bag and plug the smaller end into the black P
iiActiontec DSL Modem User ManualiiiTable of Contentsii7 Using Utilities 83Web Activi
24Actiontec DSL Modem User Manual25Chapter 2 Setting Up the Modem13. Confirm the Power light on the front of the Modem glows solid green, then click
26Actiontec DSL Modem User Manual27Chapter 2 Setting Up the Modem15. Plug the flat, rectangular end of the purple USB cable into a USB port on the f
26Actiontec DSL Modem User Manual27Chapter 2 Setting Up the Modem17. Get the green cable from the kit and plug one end into the green Line port on t
28Actiontec DSL Modem User Manual29Chapter 2 Setting Up the ModemInstalling Phone FiltersPhone filters allow the use of the telephone while online. A
28Actiontec DSL Modem User Manual29Chapter 2 Setting Up the Modem3. Read the on-screen information, then unplug all telephones and other devices fro
30Actiontec DSL Modem User Manual31Chapter 2 Setting Up the Modem5. If using a wall-mount phone, read the on-screen instructions, then click Next. I
30Actiontec DSL Modem User Manual31Chapter 2 Setting Up the Modem7. Plug the phone cord into the Phone Jack on the back of the Modem. The connection
32Actiontec DSL Modem User Manual33Chapter 2 Setting Up the Modem8. Make sure a phone filter is NOT connected to the green DSL cable, and that the g
32Actiontec DSL Modem User Manual33Chapter 2 Setting Up the Modem USB:☞ Note: The Internet light will be off or glow red at this time.Next, go to “S
34Actiontec DSL Modem User Manual35Chapter 2 Setting Up the Modem2. Read the on-screen subscription agreement, and if you accept it, click the circl
iiActiontec DSL Modem User ManualiiiTable of ContentsH Additional Technical Support Options 145Self Help
34Actiontec DSL Modem User Manual35Chapter 2 Setting Up the Modem4. The Modem is configured. This may take up to five minutes.5. After the Modem is
36Actiontec DSL Modem User Manual37Chapter 2 Setting Up the Modem6. A series of additional screens appear. Read the information contained in them, a
36Actiontec DSL Modem User Manual37Chapter 2 Setting Up the Modem2. Read the on-screen subscription agreement, and if you accept it, click the circl
38Actiontec DSL Modem User Manual39Chapter 2 Setting Up the Modem4. The Modem is configured. This may take up to five minutes5. After the Modem is
38Actiontec DSL Modem User Manual39Chapter 2 Setting Up the Modem6. A series of additional screens appear. Read the information contained in them, a
40Actiontec DSL Modem User Manual41Chapter 2 Setting Up the Modem2. Select the appropriate IP Protocol type. This information should be provided by
40Actiontec DSL Modem User Manual41Chapter 2 Setting Up the Modem4. Select the appropriate IP type. This information is available in the Welcome Let
42Actiontec DSL Modem User Manual43Chapter 2 Setting Up the Modem6. Enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2 information (if applicab
42Actiontec DSL Modem User Manual43Chapter 2 Setting Up the Modem7. The Installation Guide checks the configuration of the Modem. 8. A “Congratula
44Actiontec DSL Modem User Manual9. A series of additional screens appear. Read the information contained in them, and click Next in each. When the s
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45Using Qwest DSLQwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is no
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47Basic SetupThis chapter is a guide through a basic setup of the Modem for those users who did NOT use the Actiontec Installation Buddy® to setup the
48Actiontec DSL Modem User Manual49Chapter 4 Basic Setup3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Set
48Actiontec DSL Modem User Manual49Chapter 4 Basic Setup7. The “Congratulations” screen appears. The Modem is successfully configured.The Power Ligh
50Actiontec DSL Modem User Manual2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text
51Setting Up Static IP AddressThis chapter details how to set up the Modem with a static IP address. The first section explains the configuration usin
52Actiontec DSL Modem User Manual53Chapter 5 Setting Up Static IP3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on
52Actiontec DSL Modem User Manual53Chapter 5 Setting Up Static IP4. The “Actiontec DSL Modem Setup Page” screen appears. Using the Internet Service
54Actiontec DSL Modem User Manual55Chapter 5 Setting Up Static IP5. Scroll down to the IP Configuration section on the Actiontec DSL Modem Setup Pa
1IntroductionThank you for purchasing the Actiontec 54 Mbps DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband co
54Actiontec DSL Modem User Manual55Chapter 5 Setting Up Static IP9. Once the Modem restarts, return to the Setup/Configuration screen and select Ch
56Actiontec DSL Modem User Manual57Chapter 5 Setting Up Static IPConfiguring for a Block of Static IP AddressesTo set up the Modem to use a block of
56Actiontec DSL Modem User Manual57Chapter 5 Setting Up Static IP4. Click Begin Advanced Setup.5. The “Configuring the Advanced Settings” screen a
58Actiontec DSL Modem User Manual59Chapter 5 Setting Up Static IP7. A window appears, stating that the computer needs to rebooted. Reboot the comput
58Actiontec DSL Modem User Manual59Chapter 5 Setting Up Static IP11. The “Save and Restart” page appears. Click “Save and Restart” to save the set-t
60Actiontec DSL Modem User Manual15. The “Save and Restart” page appears. Click “Save and Restart” to save the set-tings changed in the Change Admin
Advanced SettingsThis section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site block
62Actiontec DSL Modem User Manual63Chapter 6 Advanced Setup4. In the next screen, read the recommendations. To perform an advanced setup on the Mode
62Actiontec DSL Modem User Manual63Chapter 6 Advanced Setup☞ Note: Some DSL providers use PPPoE/PPPoA to establish com-munication with an end user. I
64Actiontec DSL Modem User Manual65Chapter 6 Advanced SetupObtain an IP Address through PPPoE or PPPoASelect one of these options to allow the Modem
2Actiontec DSL Modem User Manual3Chapter 1 Introductions Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0,
64Actiontec DSL Modem User Manual65Chapter 6 Advanced SetupEncapsulation (PPPoA only)Select one of the encapsulation options, based on information re
66Actiontec DSL Modem User Manual67Chapter 6 Advanced SetupSpecify a Static IP AddressSelect this option if the ISP service is configured to use RFC
66Actiontec DSL Modem User Manual67Chapter 6 Advanced SetupUnnumbered Mode/VIP ModeIf a block of public static IP addresses was purchased from the IS
68Actiontec DSL Modem User Manual69Chapter 6 Advanced SetupLAN IP AddressSelecting LAN IP Address in the “Advanced Settings” screen generates the “LA
68Actiontec DSL Modem User Manual69Chapter 6 Advanced SetupActiontec strongly recommends leaving the DHCP Server option On. If the DHCP Server option
70Actiontec DSL Modem User Manual71Chapter 6 Advanced SetupDNS Server 1The primary DNS server provided by the ISP. If the ISP provided DNS server inf
70Actiontec DSL Modem User Manual71Chapter 6 Advanced SetupNetmeetingIf a computer on the network uses Netmeeting, enable Netmeeting, by clicking the
72Actiontec DSL Modem User Manual73Chapter 6 Advanced SetupRemote Management/TelnetSelecting Remote Management in the “Advanced Settings” screen gene
72Actiontec DSL Modem User Manual73Chapter 6 Advanced SetupPort ForwardingSelecting Port Forwarding in the “Advanced Settings” screen generates the “
74Actiontec DSL Modem User Manual75Chapter 6 Advanced SetupDMZ HostingSelecting DMZ Hosting in the “Advanced Settings” screen generates the “DMZ Host
2Actiontec DSL Modem User Manual3Chapter 1 IntroductionPower LightThe Power Light displays the Modem’s current status. If the Power Light glows stead
74Actiontec DSL Modem User Manual75Chapter 6 Advanced SetupDynamic Routing Selecting Dynamic Routing in the “Advanced Settings” screen generates the
76Actiontec DSL Modem User Manual77Chapter 6 Advanced SetupStatic RoutingSelecting Static Routing in the “Advanced Settings” screen generates the “St
76Actiontec DSL Modem User Manual77Chapter 6 Advanced SetupStatusAfter configuring the Modem, settings can be viewed by selecting Status in the Main
78Actiontec DSL Modem User Manual79Chapter 6 Advanced SetupWAN - IP AddressDisplays the IP Address the ISP assigned to the Modem.WAN - Subnet MaskDis
78Actiontec DSL Modem User Manual79Chapter 6 Advanced SetupIn the left hand column of the General Status screen, there are other Status options avail
80Actiontec DSL Modem User Manual81Chapter 6 Advanced SetupWAN StatusSelecting WAN Status generates the “WAN Status” screen. This screen displays on
80Actiontec DSL Modem User Manual81Chapter 6 Advanced SetupLAN StatusSelecting LAN Status generates the “LAN Status” screen. This screen displays on
82Actiontec DSL Modem User ManualNAT TableSelecting NAT Table generates the “NAT Table” screen. This screen displays details concerning the Modem’s NA
83Using UtilitiesTo access the Modem’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears.From this scr
84Actiontec DSL Modem User Manual85Chapter 7 Using UtilitiesAuto RefreshTo set the Web Activity Log screen to automatically refresh at certain interv
4Actiontec DSL Modem User Manual5Chapter 1 IntroductionRear PanelThe rear panel of the Modem contains five ports (Line, Phone, USB, Ethernet, and Pow
84Actiontec DSL Modem User Manual85Chapter 7 Using UtilitiesRestore Default SettingsTo restore the Modem to its factory default settings, select Rest
86Actiontec DSL Modem User ManualOAM Ping TestSelecting OAM Ping Test in the “Utilities” screen generates the “OAM Ping Test” screen. Follow the instr
87Setting Up a NetworkOther computers can be connected to the Modem to form a network. The network computers can be connected to the Modem in two ways
88Actiontec DSL Modem User Manual89Chapter 8 Setting Up a Network3. Read the instructions, select Adding Computers by clicking on the appropriate ra
88Actiontec DSL Modem User Manual89Chapter 8 Setting Up a Network5. Read the on-screen instructions, choose the appropriate ISP option (indicated in
90Actiontec DSL Modem User Manual91Chapter 8 Setting Up a Network7. When the next window appears, get the yellow Ethernet cable from the Quick Start
90Actiontec DSL Modem User Manual91Chapter 8 Setting Up a Network9. Plug the other end of the yellow Ethernet cable into an Ethernet port on the bac
92Actiontec DSL Modem User Manual93Chapter 8 Setting Up a Network11. In the next window, the Installation Guide checks the configuration of the Mode
92Actiontec DSL Modem User Manual93Chapter 8 Setting Up a Network13. A series of additional screens appear. Read the information contained in them,
94Actiontec DSL Modem User Manual95Chapter 8 Setting Up a Network2. Read the instructions concerning firewall and anti-virus software, then click Ne
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